Contact Us

At AYNÉ, we're always happy to assist you. Whether you have a question about your order, need help finding the perfect fit, or would like to learn more about our leather accessories, our team is here to help.

Customer Care

Email: hello@shopayne.com

If you're contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Customer Service Hours

Monday – Friday

Our team responds to inquiries within 24–48 business hours.

We are located in Florida, USA, and operate on Eastern Time (ET).

Please note that our customer service team is closed on weekends and U.S. federal holidays.

Thank you for choosing AYNÉ. We look forward to assisting you and your four-legged companion.